Once you determined that your disc drive is present in BIOS, and that the problem probably isn’t hardware-related, but your disc drive still doesn’t recognize discs, or it’s not show in the File Explorer, preform a couple of actions in Device Manger, and maybe you’ll solve the problem. Method 2: Use Device Manager to solve the problem But if your drive is detected by BIOS than the problem is software-related If you can’t find your disc drive under Device Configuration, than your problem is probably hardware-related, so you should contact the tech support, or consider getting a new CD/DVD drive. Look for your CD/DVD drive under Device Configuration subscreen.When you enter BIOS, navigate to Storage tab, and then go to Device Configuration and press Enter.
On the startup, enter BIOS, by pressing the appropriate key (usually it’s DEL or F10).To check if your CD drive is recognized by BIOS, do the following: Method 1: See if CD drive is recognized by BIOS So, you can try the below mentioned methods to resolve this problem. Also, if by any chance, you have the DVD ROM listed inside My Computer icons, and even Windows is able to send the Eject command to DVD ROM, but not able to read any inserted DVD. Also, if you insert in disk in DVD ROM, it’ll flash the LED lights on it for a while, but nothing would happen. You might find a exclamation mark too in device manager for your DVD Drive in device manager. This issue could be caused by some software compilation, which is related to Windows 10, but if disc drive disappears after some time of using Windows 10, the problem might be hardware-related.
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